This page answers the common questions that asked by our customers: Do you charge money for the membership? No. It's absolutely free of charge. How do I place an order? It's easy. You may use BUY NOW or ADD TO CART features. When you done proceed to CHECK OUT where you can pay by credit card, cashier's check or money order, or PayPal. How do I get the merchandise from Baytrade? We ship items either from our locations or  partners. How do I pay for the merchandise I have purchased from Baytrade? We accept cashier's checks, money orders or bank wire transfers. It takes from one hour to 48 hours for us to receive the wires. The shipment is ready to ship once our bank confirms the wire transfers transaction. If everything goes right, we try to have your order all taken care and on the road within 3-5 business days for inland shipment. Are there any other costs that I should be made aware of? Our prices given before a purchase are reliable. There could be a slight increase, or decrease on the shipping cost depending on the class and weight of the item. How are products shipped? Products are shipped via UPS ground, FedEx Ground. We ship out within 48 hours. Shipping times average 5-7 business days in the United States. How long does it take to receive an order? We process and ship orders within 48 hours via UPS or FedEx ground. Shipping generally takes 5-7 business days depending on which part of the country you are located in. How do Baytrade handle returns/exchanges/refund? First, contact us for a RMA number by e-mail or phone. We will send out a replacement if an item you or customer receives arrives broken or seems defective in any way. For Non-defective/non-damaged returns must be shipped back to us. We will credit your account less a small re-stocking fee. We will waive the re-stocking fee on all merchandise if returns made within fifteen business days of receipt of merchandise. The bottom line is we want to keep your and customers happy and provide excellent service. To that extent, we do everything possible to quickly resolve any problem order. If I have an Internet web page, is it okay for me to advertise your goods on it? Yes. But we keep the rights to ask you to remove any informaton from your website for any reason. What if I have more questions? Contact us! We're more than happy to talk with prospective business partners and it's in our interest to help you succeed. You can contact us here